![]() Move to the Help menu at the top and click on the Contact Us link.ĭon't forget to mention INV-28047 to your support representative.If you haven't already, I suggest contacting our Technical Support team so you'll be included in our list of affected users. We appreciate your patience while we take care of this for you. Our engineers are continually looking into this issue, and they're working hard to get a fix rolled out for this. The investigation about this is still open and ongoing. Hi me to join this conversation to provide some thoughts about the QuickBooks Workforce missing historical paychecks. Please let me know if I can be of additional assistance. I appreciate your patience while we're working on this. Rest assured when an update is available, I’ll post here in the Community so other users will know on how to fix the problem. In case you wan to update the employee's email or delete a paycheck, here's an article with detailed instructions about the process: Workforce. Provide them this number to expedite the process: INV-28047.Enter the issue/topic in the field box, then select on how to connect with us: Message an Agent or We’ll call you.From there, go to the Help menu at the top and click on the Contact Us link.You can reach them by following these steps: They’ll have to collect personal information so you can be added to the list of affected users. If you haven’t signed up to the notification list, I recommend contacting our Payroll Support Team to receive email updates. This way, they can view the paycheck details. While waiting for the permanent solution, please provide paper stubs to your employees. There’s no definite time frame when will this be fixed. I looked into this further, and it shows the missing historical paystubs is still an on-going issue. Hello there, you for considering using the Quickbooks Workforce program in letting your employees’ view the paystubs. Please know that you're always welcome to post if you have additional questions about the QuickBooks Workforce. ![]() ![]() ViewMyPaycheck: Set up ViewMyPaycheck for your QuickBooks Desktop for Windows company.You choose which one is best for you.įor additional reference, you may want to visit these articles: In order to route you to the correct support expert, we need to know what type of question you have.You can also press F1 on your keyboard to bring up the same Help Panel.Select QuickBooks Desktop Help from the Help menu.Here's how you can contact our customer support: This way, you'll be notified of any updates on the progress on the investigation via email. I also encourage you to reach out to our Customer Care Team to add your account to the list of affected users. The investigation status of this issue is still in progress. Our engineers are continuing to work on solving for this unexpected behavior and rest assured that updates will be sent to you once this gets resolved. Thanks for joining this thread, here to help provide some update about the missing information from the QuickBooks Workforce website.
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